Prices

The standard rate of VAT is 15%. We reserve the right to amend or increase prices at our discretion or in the course of a sale. 

Availability

All products and services are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled we will notify you as soon as possible. We reserve the right to withdraw any item from sale at any time. In these circumstances, you will be advised.

Descriptions

While we have made every effort to show and describe our products as accurately as possible, in rare cases the final product may differ slightly from the images shown. We sometimes substitute products of a similar description where, for example, the original item becomes unavailable. Where this happens we will inform you at the time of ordering. We have tried to describe all products fairly and the weights, dimensions and capacities given are approximate only. Packaging may vary from that shown.

Shipping within South Africa

Free delivery for online purchases above R1000, country wide. We make use of The Courier Guy for all our deliveries. Normal delivery fees R100 for a parcel up to 2kg.

Orders are usually delivered within 5 – 7 working days from receipt of payment. Due to unforeseen circumstances beyond Karoo Glam or our nominated couriers’ control, certain orders may take longer than the usual 5 – 7 working days for delivery. If this is the case we will do everything in our power to rectify the situation as soon as possible.

A confirmation email will be sent once your order has been received and processed. A second confirmation email will be sent once your items have been paid for in full and dispatched, also contained in this email will be the nominated courier’s tracking number with which you can track your parcel.

If you have an inquiry about our delivery service, please don’t hesitate to contact us.